About Us & Our Team
Owners Tim and Lisa Ware
Rid-a-Pest was established in 1986 by Tom McFadden, he moved to Fayetteville, Arkansas in June of ’86 to begin work in the pest control industry. Tom was determined to raise the image of the pest control industry to match his own high standards.
He was a stickler for being neat, clean and organized—and he expected the same of his team.
Rid-a-Pest was established in 1986 by Tom McFadden, he moved to Fayetteville, Arkansas in June of ’86 to begin work in the pest control industry. Tom was determined to raise the image of the pest control industry to match his own high standards.
He was a stickler for being neat, clean and organized—and he expected the same of his team. Tom insisted that uniforms be pressed, trucks kept clean, and the Rid-a-Pest team to portray a professional image to customers and the public. Sadly, Tom passed away in 2012, however his legacy lives on.
Owners Tim and Lisa Ware continue to conduct business with integrity and excellence. Their goal is to elevate the pest control industry even further with a simple mission.
Our Mission at RidaPest
Set the Standard of Excellence in the Pest Control Industry with each customer interaction while providing a family first, prosperous, work-life balance for our team.
Our full range of pest elimination services include safe and humane methods to handle the most difficult infestations–such as bed bugs, roaches, termites and fleas.
For our customers we also offer wildlife removal, exclusions and resultant damage repair.
Customer service is our highest priority, so we do everything possible to set the standard and exceed our customers’ expectations. As a Rid-a-Pest customer, your needs and service are of the utmost importance to us.
We consider it an honor to serve you.
Our Team
Pest elimination specialist
Pest elimination specialist
Pest elimination specialist
We have a wonderful team of licensed, professional, and friendly pest control specialist.
Administrative assistant
Pest elimination specialist
Pest elimination specialist
NiCole Phillips, the glue....
NiCole Phillips brings a smile to the office everyday and is well versed in all things pest control. NiCole allows our team to set the standard of excellence in the field everyday with her positivity and problem solving savvy.
A mom, sister, friend and an amazing team member, NiCole brings a light wherever she goes!
Director of Service
Pest elimination specialist
Director of Service
Meet Keegan Ware, following in his father's footsteps with a servants heart and attention to detail. As director of the service department you can find Keegan with his head buried in route analytics or in the field serving customers.
Keegan Ware is always setting the standard with his team, family and customer. His high standards in life and in the field guarantee a team that strives to be the best.
Director of Sales
Director of Pest Removal
Director of Service
Mark Passmore joined our team in 1987, first serving in the termite department where he gained extensive knowledge and experience. He then worked in the pest department becoming a team lead. His commitment to a high personal standard of excellence, service and experience led him to eventually lead our commercial sales department.
Mark believes in setting the standard in the field, office and at home.
Mark and wife Kathy have three grown sons and actively serve in their church. For Mark, there's nothing more enjoyable than fishing with his boys or with a friend, in his free time. Fun fact: Mark made a hole-in-one on his 39th birthday--and wasn't even an experienced golfer!
Director of Pest Removal
Director of Pest Removal
Director of Pest Removal
Benjamin Bearden has been a valued member of Rid-a-Pest beginning in 2013. His creativity in the field has allowed Rid-a-Pest to become one of the best companies to contact if you need the animal trapping or exclusion type of pest control in northwest Arkansas! If you are struggling trying to be an exterminator, please give us a call. Benjamin is the team member we go to when we have a unique pest elimination need in Northwest Arkansas.
Benjamin can be trusted to problem-solve in very challenging pest removal scenarios.
He and wife Kiley have three beautiful children, and have actively served in their church. You might find Benjamin and dog Dixie running on the Lake Fayetteville trail in the evenings. Also a photographer and budding entomologist, Benjamin is honored to serve you!
Director of OPerations
Director of Pest Removal
Director of Pest Removal
Our Director of Operations Melissa Welfel loves to problem solve and is ready to jump in at every opportunity. With an excellent memory, attention to detail and operational cleverness Melissa ensures Rid-a-Pest stays on mission, Our mission is to set the standard of EXCELLENCE in the pest control industry with EACH customer interaction while providing a FAMILY FIRST, PROSPEROUS, WORK LIFE BALANCE for our team . On the weekends you might find her kayaking on the river, hiking, camping, preparing for her next competition, with family or catching a movie at the drive in and you will most always find her with her two dogs Raven and Winter.