About Us & Our Team
Owners Tim and Lisa Ware
Founded in 1986 by Tom McFadden, Rid-a-Pest originated when Tom relocated to Fayetteville, Arkansas, to embark on a career in the pest control industry. Motivated by his unwavering commitment to excellence, Tom was determined to enhance the industry's reputation to align with his own high standards. He prioritized neatness, cleanliness, and organization, instilling these values within his team. Tom insisted on pressed uniforms, impeccably maintained trucks, and a professional image upheld by the Rid-a-Pest staff, both in their interactions with customers and the public.
Although Tom's passing in 2012 marked a significant loss, his legacy lives on. Presently, Tim and Lisa Ware, the current owners, carry on the business with utmost integrity and a steadfast pursuit of excellence. Their mission is simple yet impactful—to further elevate the pest control industry through their operations.
Under Tim and Lisa's stewardship, Rid-a-Pest strives to surpass industry standards and consistently provide exceptional service. With integrity as their guiding principle, they are dedicated to delivering excellence in all aspects of their business.
Our Mission at Rid-a-Pest
Set the Standard of Excellence in the Pest Control Industry with each customer interaction while providing a family first, prosperous, work-life balance for our team.
Our full range of pest elimination services include safe and humane methods to handle the most difficult infestations–such as bed bugs, roaches, termites and fleas.
For our customers we also offer wildlife removal, exclusions and resultant damage repair.
Customer service is our highest priority, so we do everything possible to set the standard and exceed our customers’ expectations. As a Rid-a-Pest customer, your needs and service are of the utmost importance to us.
We consider it an honor to serve you.
Our Team
Pest elimination specialist
Pest elimination specialist
Pest elimination specialist
Rid-a-Pest, a distinguished pest control company servicing North West Arkansas since 1986, boasts an impressive team of licensed professionals who are not only experts in their field but also prioritize delivering exceptional customer service. With a wealth of experience and expertise, our dedicated pest control specialists diligently tackle pest-related challenges while maintaining a friendly and approachable demeanor. We are committed to providing comprehensive solutions and ensuring the utmost satisfaction of our valued clients.
Administrative assistant
Pest elimination specialist
Pest elimination specialist
NiCole Phillips, the glue...
NiCole Phillips brings a smile to the office every day and is well-versed in all things pest control. NiCole allows our team to set the standard of excellence in the field every day with her positivity and problem-solving savvy.
A mom, sister, friend, and amazing team member, NiCole brings a light wherever she goes!
Director of Service
Pest elimination specialist
Director of Service
Meet Keegan Ware, following in his father's footsteps with a servant's heart and attention to detail. As director of the service department, you can find Keegan with his head buried in route analytics or in the field serving customers.
Keegan Ware is always setting the standard with his team, family, and customers. His high standards in life and on the field guarantee a team that strives to be the best.
Director of Sales
Director of Pest Removal
Director of Service
Mark Passmore joined our team in 1987, first serving in the termite department, where he gained extensive knowledge and experience. He then worked in the pest department, becoming a team leader. His commitment to a high personal standard of excellence, service, and experience led him to eventually lead our commercial sales department.
Mark believes in setting the standard in the field, office, and at home.
Mark and his wife Kathy have three grown sons and actively serve in their church. For Mark, there's nothing more enjoyable than fishing with his boys or with a friend in his free time.
Fun fact: Mark made a hole-in-one on his 39th birthday—and he wasn't even an experienced golfer!
Director of Pest Removal
Director of Pest Removal
Director of Pest Removal
Benjamin Bearden, a valued member of Rid-a-Pest since 2013, is a trusted expert in the field of pest control. His innovative approaches have made Rid-a-Pest a top choice for animal trapping and exclusion-based services in Northwest Arkansas. Benjamin excels in solving complex pest removal challenges and is known for his dedication to customer satisfaction. Outside of work, Benjamin enjoys family time with his wife and three children, actively serves in their church, and pursues hobbies in photography and entomology.
You can always count on Benjamin to deliver exceptional pest control solutions tailored to your unique needs.