Meet the Rid-a-Pest Team!

A Family of Pest Control Professionals

38+

Years in Business

Tim and Lisa Ware Rid-A-Pest

Tim & Lisa Ware

Owner
NiCole Phillips Rid-A-Pest

NiCole Phillips

Administrative Assistant
Keegan Ware Rid-A-Pest

Keegan Ware

Director of Service
Mark-Passmore-Rid-A-Pest

Mark Passmore

Director of Sales
Benjamin Bearden Rid-A-Pest

Benjamin Bearden

Director of Pest Removal

Our Process

How Our Team Works

From first call to follow-up, every step is driven by professionalism and care.

Free Inspection

Our technician visits your home, identifies problem areas, and provides an honest assessment—no pressure, no hidden fees.

Custom Plan

We tailor a treatment plan to your specific pest issue, property size, and budget with transparent pricing upfront.

Expert Treatment

Our licensed specialists apply safe, targeted solutions using the latest products and techniques for lasting results.

Follow-Up

We check back after every treatment and offer ongoing protection plans to keep your home pest-free year-round.

Credentials & Training

Licensed, Certified & Continuously Trained

Our team holds the highest certifications in the industry and stays current with ongoing education so you always receive expert-level care.

State-Licensed Technicians

All field staff hold current Arkansas Pest Control licenses and pass rigorous background checks.

Termite Control Certified

Specialized training in termite identification, treatment methods, and structural protection.

Wildlife Removal Certified

Humane trapping and exclusion techniques aligned with state and federal wildlife regulations.

Eco-Friendly Practices

Trained in low-impact Integrated Pest Management (IPM) to protect your family and the environment.

NPMA Membership

Active members of the National Pest Management Association, adhering to the industry's highest ethical standards.

Ongoing Education

Regular training on new pest species, emerging treatment technologies, and customer service excellence.

What Your Neighbors Are Saying

Our Core Values

Every member of the Rid-a-Pest family is guided by the same principles Tom McFadden established in 1986.

Integrity

Excellence

Family First

Professionalism

Customer Focus

Innovation

We’re Ready to Help

If you are not happy, you don't pay.

Areas We Served

Don’t see your city? Give us a call & ask for your city!

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Tim and Lisa Ware Rid-A-Pest
rid-a-pest-logo

Tim & Lisa Ware

Owners

Founded in 1986 by Tom McFadden, Rid-a-Pest originated when Tom relocated to Fayetteville, Arkansas, to embark on a career in the pest control industry. Motivated by his unwavering commitment to excellence, Tom was determined to enhance the industry’s reputation to align with his own high standards. He prioritized neatness, cleanliness, and organization, instilling these values within his team. Tom insisted on pressed uniforms, impeccably maintained trucks, and a professional image upheld by the Rid-a-Pest staff, both in their interactions with customers and the public.

Although Tom’s passing in 2012 marked a significant loss, his legacy lives on. Presently, Tim and Lisa Ware, the current owners, carry on the business with utmost integrity and a steadfast pursuit of excellence. Their mission is simple yet impactful—to further elevate the pest control industry through their operations.

Under Tim and Lisa’s stewardship, Rid-a-Pest strives to surpass industry standards and consistently provide exceptional service. With integrity as their guiding principle, they are dedicated to delivering excellence in all aspects of their business.

NiCole Phillips Rid-A-Pest
rid-a-pest-logo

NiCole Phillips

Administrative Assistant

Nicole Phillips, the glue…


Nicole Phillips brings a smile to the office every day and is well-versed in all things pest control. Nicole allows our team to set the standard of excellence in the field every day with her positivity and problem-solving savvy.


A mom, sister, friend, and amazing team member, Nicole brings a light wherever she goes!

Keegan Ware Rid-A-Pest
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Keegan Ware

Director of Service

Meet Keegan Ware, following in his father’s footsteps with a servant’s heart and attention to detail. As director of the service department, you can find Keegan with his head buried in route analytics or in the field serving customers.


Keegan Ware is always setting the standard with his team, family, and customers.  His high standards in life and on the field guarantee a team that strives to be the best.

Mark-Passmore-Rid-A-Pest
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Mark Passmore

Director of Sales

Mark Passmore joined our team in 1987, first serving in the termite department, where he gained extensive knowledge and experience. He then worked in the pest department, becoming a team leader. His commitment to a high personal standard of excellence, service, and experience led him to eventually lead our commercial sales department.


Mark believes in setting the standard in the field, office, and at home.


Mark and his wife Kathy have three grown sons and actively serve in their church. For Mark, there’s nothing more enjoyable than fishing with his boys or with a friend in his free time.


Fun fact: Mark made a hole-in-one on his 39th birthday—and he wasn’t even an experienced golfer!

Benjamin Bearden Rid-A-Pest
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Benjamin Bearden

Director of Pest Removal

Benjamin Bearden, a valued member of Rid-a-Pest since 2013, is a trusted expert in the field of pest control. His innovative approaches have made Rid-a-Pest a top choice for animal trapping and exclusion-based services in Northwest Arkansas. Benjamin excels in solving complex pest removal challenges and is known for his dedication to customer satisfaction. Outside of work, Benjamin enjoys family time with his wife and three children, actively serves in their church, and pursues hobbies in photography and entomology.


You can always count on Benjamin to deliver exceptional pest control solutions tailored to your unique needs.